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BOX OFFICE INFORMATION


The Xcel Energy Center Box Office is located in the main lobby at the southeast entrance of Xcel Energy Center (Gate 1). There are NO Ticketmaster convenience charges on tickets purchased at the Box Office.

199 West Kellogg Boulevard
Saint Paul, Minnesota 55102
651-726-8240 (This number is for event information only and cannot process ticket orders.)

Method of Payment accepted at Box Office: Cash, major credit or debit cards (American Express, Visa, MasterCard and Discover), and Xcel Energy Center gift certificates are accepted for payment. Personal checks, company checks, and traveler’s checks are not accepted.
 
Hours of Operation:
September - April:  Monday - Saturday: 10:00 am - 6:00 pm
 and Sunday: Closed, except for events (opens 4 hours prior to the event start time) and on sales (open for on sale time only)
May - August (Summer Hours): Monday - Friday  10:00 am - 6:00 pm
Saturday and Sunday: Closed, except for events (opens 4 hours prior to the event start time) and on sales (open for on sale time only)

Based on Xcel Energy Center event schedule, closing times may be extended.

The Box Office may be closed on holidays.

Will Call Information and Policies


Will Call is located in the main lobby of Gate 1 at Xcel Energy Center. Will Call windows open 90 minutes prior to the scheduled event and will generally remain open through the start of the third period for Minnesota Wild games.  Once the Box Office has closed during an event, all unclaimed tickets are taken to security at the main entrance for the convenience of late arrivals.

Will Call tickets will only be released to the person whose name appears on the Will Call envelope or whose name was provided in the Ticketmaster transaction. No person will be given tickets designated for another person without prior authorization. Proper photo identification is required (valid driver's license or passport) in order to claim your tickets. Your order confirmation number and purchasing credit card may also be required, if applicable. A signature from the person authorized to pick up the tickets will be obtained at the time Will Call tickets are claimed. Signatures will remain on file for future reference. Name changes will not be accepted via the telephone and information regarding Will Call tickets will not be given out over the phone.

Gift Certificates


Gift certificates are available for purchase at the Xcel Energy Center Box Office and can be purchased in any denomination.  Gift certificates may be used to purchase tickets at the Box Office, concessions in the arena, and merchandise in the Hockey Lodge.  We also accept orders for gift certificates through the mail or via fax.  Orders received by mail or fax are subject to a $7.50 handling fee per order.

Orders for gift certificates should be faxed to 651-726-8246 or mailed to the following address:

Xcel Energy Center Box Office
199 West Kellogg Boulevard
Saint Paul, MN 55102

Xcel Energy Center gift certificates may not be used at Ticketmaster outlets or for online or telephone purchases.  The Xcel Energy Center Box Office does not accept Ticketmaster gift certificates for purchases.

Ticketmaster Information


Individual tickets to Roy Wilkins events can be purchased at the Xcel Energy Center Box Office or via Ticketmaster by phone or internet.
 
By phone: (651) 989-5151
Hours: Monday-Friday 9:00 a.m. - 9:00 p.m.
Saturdays 9:00 a.m. - 7:00 p.m.
Sundays 10:00 a.m. - 6:00 p.m.
All major credit cards are accepted. A per ticket convenience charge will be added to your order.
 
By Internet:
Individual tickets for Roy Wilkins events are available for purchase online through www.ticketmaster.com.
 
In person:
Individual tickets are available at all Ticketmaster locations including Macy's. A per ticket convenience charge will be added to your order.
 





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